{"id":2003,"date":"2023-06-26T01:28:43","date_gmt":"2023-06-26T01:28:43","guid":{"rendered":"https:\/\/www.click-and-buy.e-aperam.com\/?page_id=2003"},"modified":"2024-06-06T13:29:37","modified_gmt":"2024-06-06T13:29:37","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.click-and-buy.e-aperam.com\/pt-pt\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2003\" class=\"elementor elementor-2003 elementor-184\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2acf2f3 elementor-section-full_width st-faq-banner elementor-section-height-default elementor-section-height-default\" data-id=\"2acf2f3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-095022d\" data-id=\"095022d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-49f0200 elementor-section-full_width in-row-banner elementor-section-height-default elementor-section-height-default\" data-id=\"49f0200\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-406f5c9 col-left col-banner\" data-id=\"406f5c9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-186af3d elementor-widget elementor-widget-heading\" data-id=\"186af3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc94c97 elementor-widget elementor-widget-text-editor\" data-id=\"fc94c97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Esta sec\u00e7\u00e3o cobre uma s\u00e9rie de quest\u00f5es que poder\u00e1 ter quando encomendar Stainless by Aperam.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6ad10b elementor-widget elementor-widget-button\" data-id=\"c6ad10b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">MAIS<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3702f44 col-right col-banner\" data-id=\"3702f44\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b80bbaa elementor-widget elementor-widget-image\" data-id=\"b80bbaa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2560\" height=\"1280\" src=\"https:\/\/www.click-and-buy.e-aperam.com\/wp-content\/uploads\/2024\/02\/photo-CB-FAQ-scaled.jpg\" class=\"attachment-full size-full wp-image-1747\" alt=\"\" srcset=\"https:\/\/www.click-and-buy.e-aperam.com\/wp-content\/uploads\/2024\/02\/photo-CB-FAQ-scaled.jpg 2560w, https:\/\/www.click-and-buy.e-aperam.com\/wp-content\/uploads\/2024\/02\/photo-CB-FAQ-300x150.jpg 300w, https:\/\/www.click-and-buy.e-aperam.com\/wp-content\/uploads\/2024\/02\/photo-CB-FAQ-1024x512.jpg 1024w, https:\/\/www.click-and-buy.e-aperam.com\/wp-content\/uploads\/2024\/02\/photo-CB-FAQ-768x384.jpg 768w, https:\/\/www.click-and-buy.e-aperam.com\/wp-content\/uploads\/2024\/02\/photo-CB-FAQ-1536x768.jpg 1536w, https:\/\/www.click-and-buy.e-aperam.com\/wp-content\/uploads\/2024\/02\/photo-CB-FAQ-2048x1024.jpg 2048w, https:\/\/www.click-and-buy.e-aperam.com\/wp-content\/uploads\/2024\/02\/photo-CB-FAQ-1568x784.jpg 1568w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1227fab elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1227fab\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9f07c98\" data-id=\"9f07c98\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b718698 elementor-widget elementor-widget-toggle\" data-id=\"b718698\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1911\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1911\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-arrow-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-arrow-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">O que \u00e9 o a\u00e7o inoxid\u00e1vel?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1911\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1911\"><p>O a\u00e7o \u00e9 uma liga de ferro e carbono. Os a\u00e7os inoxid\u00e1veis s\u00e3o a\u00e7os que cont\u00eam pelo menos 10,5% de cr\u00f3mio e menos de 1,2% de carbono, al\u00e9m de outros elementos de liga. A resist\u00eancia \u00e0 corros\u00e3o e as propriedades mec\u00e2nicas do a\u00e7o inoxid\u00e1vel podem ser melhoradas atrav\u00e9s da adi\u00e7\u00e3o de outros elementos, como o n\u00edquel, o molibd\u00e9nio, o tit\u00e2nio, o ni\u00f3bio, o mangan\u00eas, etc.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1912\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1912\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-arrow-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-arrow-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Como encomendar chapas de a\u00e7o inoxid\u00e1vel?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1912\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1912\"><p>Encomendar chapas de a\u00e7o inoxid\u00e1vel \u00e9 muito f\u00e1cil. Basta clicar no \u00edcone das chapas, registar a sua empresa, caso ainda n\u00e3o tenha uma rela\u00e7\u00e3o comercial com a Aperam, e aceder \u00e0 nossa loja Click &amp; Buy no e-aperam.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1913\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1913\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-arrow-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-arrow-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Pessoas f\u00edsicas podem encomendar produtos de a\u00e7o inoxid\u00e1vel da Aperam?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1913\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1913\"><p>Infelizmente, a Aperam n\u00e3o vende diretamente a particulares. Os produtos de a\u00e7o inoxid\u00e1vel da Aperam, incluindo as nossas folhas, chapas, bobinas, tiras e barras planas, podem ser encomendados por qualquer empresa em qualquer pa\u00eds.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1914\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1914\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-arrow-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-arrow-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Quanto tempo demora a receber a minha encomenda?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1914\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1914\"><p>Depois de introduzir a sua encomenda, efectue a transfer\u00eancia necess\u00e1ria para a conta Aperam indicada. Os detalhes podem ser encontrados na confirma\u00e7\u00e3o da sua encomenda. Assim que a transfer\u00eancia de fundos for creditada, o nosso departamento de log\u00edstica processar\u00e1 a encomenda o mais rapidamente poss\u00edvel. Normalmente, isso leva at\u00e9 tr\u00eas dias \u00fateis.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1915\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1915\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-arrow-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-arrow-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Posso pagar utilizando o m\u00e9todo de \"transfer\u00eancia r\u00e1pida em linha\"?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1915\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1915\"><p>Atualmente, s\u00f3 podemos aceitar o pagamento tradicional (ou seja, a transfer\u00eancia normal). Num futuro pr\u00f3ximo, ser\u00e1 poss\u00edvel utilizar outros m\u00e9todos de pagamento, incluindo transfer\u00eancias r\u00e1pidas em linha, BLIK, pagamentos Google, Apple Pay e P24NOW, entre muitas outras op\u00e7\u00f5es.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1916\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1916\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-arrow-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-arrow-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Se eu tiver d\u00favidas, posso contactar o servi\u00e7o de apoio ao cliente da Aperam? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1916\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1916\"><p>Sim, pode. Para encontrar o seu contacto, clique em &#8220;Contacte a sua equipa de vendas&#8221; na parte inferior da p\u00e1gina e o endere\u00e7o de correio eletr\u00f3nico do seu contacto ser\u00e1 apresentado. Pode contact\u00e1-los por correio eletr\u00f3nico.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ Esta sec\u00e7\u00e3o cobre uma s\u00e9rie de quest\u00f5es que poder\u00e1 ter quando encomendar Stainless by Aperam. MAIS O que \u00e9 o a\u00e7o inoxid\u00e1vel? O a\u00e7o \u00e9 uma liga de ferro e carbono. Os a\u00e7os inoxid\u00e1veis s\u00e3o a\u00e7os que cont\u00eam pelo menos 10,5% de cr\u00f3mio e menos de 1,2% de carbono, al\u00e9m de outros elementos de [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2003","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.click-and-buy.e-aperam.com\/pt-pt\/wp-json\/wp\/v2\/pages\/2003","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.click-and-buy.e-aperam.com\/pt-pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.click-and-buy.e-aperam.com\/pt-pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.click-and-buy.e-aperam.com\/pt-pt\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.click-and-buy.e-aperam.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=2003"}],"version-history":[{"count":13,"href":"https:\/\/www.click-and-buy.e-aperam.com\/pt-pt\/wp-json\/wp\/v2\/pages\/2003\/revisions"}],"predecessor-version":[{"id":2016,"href":"https:\/\/www.click-and-buy.e-aperam.com\/pt-pt\/wp-json\/wp\/v2\/pages\/2003\/revisions\/2016"}],"wp:attachment":[{"href":"https:\/\/www.click-and-buy.e-aperam.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=2003"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}